Phone service to central campus ‘degraded’
June 30, 2009
A mass e-mail sent out to the University campus reported problems with phone service to areas in the central part of the campus
:
“Phone service to the central part of the campus has been degraded. It is
suspected that this is due to a buildup of moisture in the phone cable
conduit. The moisture is believed to be the result of issues with
underground steam facilities and is not weather related. The impacted area
is approximately south of Green Street, west of Lincoln Avenue, north of
Gregory Drive and east of Fifth Street and includes both the Henry
Administration Building and the Swanlund Administration Building.
CITES staff is working with Facilities & Services and AT&T; to resolve the
phone problems as soon as possible. Phone calls to the affected areas are
going through but you may experience poor connection quality (e.g., static
on the line or an abundance of background noise). To report a problem,
please contact CITES Customer Service at 333-1161.
At the present time, we do not have an estimate about when phone service in
the affected area will be restored to normal. Please check CITES Status of
Services for on-going updates:
http://status.cites.uiuc.edu/index.cgi”