HERE Champaign residents experienced flooding, primarily on the 10th floor of the apartment complex, on Monday evening. Residents also experienced a power outage earlier in the day, but the issue was reportedly resolved within three hours.
According to the METCAD scanner, the 10th-floor sprinkler system supervisory alarm was activated slightly past 11 p.m.
“We found the problem is an (issue) in the detector system in the elevator lobby,” said an operator at 11:13 p.m. “We are trying to isolate it.”
There is currently no known cause of the flooding, although the METCAD scan at 11:26 p.m. reported a probable hot-water pipe issue.
Earlier on Monday, HERE Champaign occupants experienced a power outage, with generators keeping their essentials running, read an email statement from HERE Champaign management. The statement also mentioned that water and internet would be “spotty or non-existent until this is resolved.”
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An update roughly two and a half hours later read, “Power has been restored throughout the building!” It also included updates on water discoloration and pressure, encouraging residents to email with any concerns.
This is a developing story. Updates will be posted here.
UPDATE: 12:45 a.m.
Management sent an email to residents at 12:38 a.m., stating that they appreciate residents’ patience while they do their best to get the emergency water situation resolved.
There is a team dispatched for water extraction, and other emergency officers are en route to the complex as well, the statement read.
According to the email, the leak is isolated to the 10th floor, but all elevators are currently affected.
The statement also warned residents with standing water in their units to remove as many personal belongings from the floor to a higher area and encouraged them to reach out with any questions or concerns.
UPDATE: 2:34 p.m.
Management sent two more emails to residents at 12:10 and 2:32 p.m. on Tuesday. The first one apologized for recent inconveniences due to the power outage on Monday. The statement also let residents know that there was only one currently working elevator. It re-advised residents to check water discoloration and pressure.
The second email updated occupants that all three elevators were in order, but warned that professional drying equipment was in use in elevator lobbies on floors five through 10. It asked residents to not touch the equipment and again advised them to look at their running water status.
Both emails encouraged residents to contact management with any questions, comments or concerns.
